Updated: Jan 2024

STANDARD ORDER

GENERAL TERMS:

  • Orders may be placed by phone, fax, or e-mailed.
  • An order is defined as one delivery to a single location.  Requirements for multiple drop ships will be separated into individual orders.
  • An order contains active cataloged items*
  • All prices are reflected in US dollars.
  • List prices shown on the Melin website are to be considered current
    • *product found in older product catalogs/flyer are subject to review and minimum requirements

ORDER REQUIREMENTS TERMS:

  • No minimum order value requirement
    • A small handling fee of $3.00 will be added to standard shipping charges for orders with a total net value under $100.00
      • *Online orders have this fee waived.

SPECIALS & CUSTOM DESIGNED TOOLS TERMS:

  • Net prices are provided on an individual bases and are determined base on the tool style, size & quantity level.
  • Specials are subject to +/- 10% run quantities.
    • If unable to accept these terms, approval is required prior to production of order.
  • Customers must be authorized prior to ordering specials.
  • Drawings and Technical Documents
    • All drawings and technical documents delivered by either of the parties remain the property of the delivering party.  Seller will not reproduce or otherwise disclose such materials to third parties.  Tooling, setup, drawings and designed information are provided on quotation and confirmed at order entry.

SHIPPING TERMS:

  • Scheduled shipments will be made using standard freight services and the costs added to Melin invoices.
    • Shipping cost include, without limitation all insurance, freight, cartage, warehousing, and all other charges in connection with loading and shipping the product to buyer.
    • Seller's responsibility ceases upon delivery to the carrier at the stated shipping point, and risk of loss, damage, injury or destruction of any of the products shall pass to the buyer upon such delivery to the carrier.
  • As an alternative, customers can provide Melin with their own freight account information for appropriate charges
  • Free standard freight will be provided for single orders exceeding $750.00 Net value
  • Back orders will be shipped via Melin Standard Shipping Method (unless specified on order)
  • On orders requesting multiple shipping dates, each shipment will be considered a separate order. Freight terms and allowances will be applied to initial shipment.
  • Consignees outside the U.S. are responsible for all brokerage fees, duty, custom clearances, and corresponding fees.
  • All shipping dates are approximate and tentative.  We do our best to inform buyer of any date changes.
  • Delays - Seller shall be excused for delay in delivery, when due to: acts of God or the public enemy, fires, floods, riots, strikes, freight embargoes, or transportation delays.

PAYMENT TERMS:

  • Open accounts will be established pending credit approval.
  • Payment terms are 1% 10, net 30 days.  (unless otherwise specified on order acknowledgment or invoice).
  • Freight charges do not qualify for cash discounts.
  • Periodic payment and credit reviews are used to update credit limits and may impact resale discounts.

QUALITY TERMS:

  • Seller shall manufacture all products in accordance with buyer specifications and applicable to ISO 9001 quality assurance requirements.

DISTRIBUTOR RESALE DISCOUNT TERMS:

  • Discounts are assigned for each major product group in the Melin portfolio.  It's expected that a distributor actively promotes all product groups and generates reasonable & warranted sales activity in each group to maintain their discount levels.  Yearly discount reviews take place in Q1.

Carbide Product Portfolio

Product Group

Discount Code

Carbide General Purpose End MillsP1A
Carbide Mid Performance End MillsP1A2
Carbide Special Use End MillsP1C
Carbide Micro Special Use End MillsP1C2
Carbide General Purpose DrillsP1D
Carbide High Performance DrillsP1E
Carbide Thread MillsP1E
Price List Only ProductsP1X

HSS & MISC Product Portfolio

Product Group

Discount Code

HSS General Purpose End MillsP1G
HSS High Performance End MillsP1H
HSS Special Use End MillsP1I
HSS Roughing End MillsP1J
CountersinksP1K
Carbide BursP1L
Carbide BlanksSTL
Authorized SpecialsSPL

PRICE CHANGE TERMS:

  • Prices are exclusive of taxes and are subject to correction for error.
  • Seller may change pricing without notice, and the applicable price for an order will be the price in effect at the time of shipment.
  • Back orders will be invoiced at the price in effect at time of shipment.

TEST TOOL POLICY TERMS:

  • Guaranteed Testing Order
    • Distributors place regular order with a note identifying the name of the end user to test the tool(s)
      • Within 60 days, should the customer not be satisfied, a full credit including freight, will be issued upon our receipt of RMA# and their completed test tool form referencing the purchase order and invoice number.
        • (test tool reports will be shipped out with tools or can be found on our literature download page)
  • For sample tooling, special trials, or no charge testing - Please contact your local Melin Sales Rep

RETURN POLICY TERMS:

  • Only current, standard products will be accepted for return and credit.  Prior RMA (returned material authorization) is mandatory.  Please contact customer service to request RMA
  • Tools that are over 1 year old will not be accepted for credit
  • All returned tools are subject to inspection, acceptances and 10% restocking fee
  • Distributors is responsible for transportation costs of return tools
  • Specials or tools with customization added to standard product, will not be accept for returns
    • Please refer to Specials and Custom Tools for more detail
  • Credit will be issued based on the distributors lowest invoiced cost at time of purchase
  • Annual inventory adjustments are encouraged (1 per year)
    • Distributors can exchange slow moving inventory for products having a higher demand.  To avoid the restocking charge, please submit an off setting order of 20% greater net value than the returned value.
  • All returns over our average monthly usage amount is subject to review prior to receiving an RMA
    • Please refer to order acknowledgment for  information regarding your order

PREREQUISITE FOR PARTNER USE TERMS:

  • Melin distribution requires prior approval from both Melin sales and accounting.
  • Melin will approve distribution partners, establish conditions and discounting structure at time of approval.
  • Melin will provide tooling to distribution partners who actively promote all Melin product groups consistently.
  • All Channel Partners will provide monthly sales information of products sold.  Please contact melinpos@melintool.com for current policy.

RESTRICTING & TERMINATION OF DISTRIBUTION PARTNER TERMS:

  • Melin can withdraw the usage right from distribution partner, without requiring a separate letter of termination,  if the distribution partner no longer comply with the prerequisites laid down for them as a standard Melin partner.  See prerequisite information
  • Melin can restrict or reduce product code discount if acceptable product group sale volume is not achieved.

PRIVACY POLICY

  • Last Updated: 1/1/2024

    By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Site.

    Information We Collect: We collect information that you provide directly to us, as well as information automatically collected when you use our Site. The types of information we may collect include:

    1. Personal Information: When you make a purchase or create an account, we may collect personal information such as your name, address, email address, phone number, and payment information.

    2. Transaction Information: We collect information related to your transactions on our Site, including the products you purchase, payment details, and shipping information.

    3. Automatically Collected Information: When you visit our Site, we may automatically collect information about your device, including your IP address, browser type, and operating system. We also collect information about your usage of the Site, such as the pages you view and the links you click.

    4. Cookies and Similar Technologies: We use cookies and similar technologies to collect information and enhance your experience on our Site. You can control cookies through your browser settings.

    How We Use Your Information:
    We use the information we collect for various purposes, including:

    • To process and fulfill your orders.
    • To communicate with you about your orders, account, and promotions.
    • To improve and optimize our Site and user experience.
    • To comply with legal obligations.

    Information Sharing:
    We do not sell, trade, or otherwise transfer your personal information to outside parties unless we provide you with advance notice, except as described below:

    We may share your information with trusted third-party service providers who assist us in operating our Site, conducting our business, or servicing you.
    We may also release your information when we believe release is appropriate to comply with the law, enforce our Site policies, or protect ours or others' rights, property, or safety.

    Security:
    We take reasonable measures to protect the confidentiality and security of your personal information. However, no data transmission or storage system is completely secure. We encourage you to take steps to protect your personal information.

    Your Choices:
    You have choices regarding the information you provide to us:

    • You can choose not to provide certain personal information, but it may affect your ability to use certain features of our Site.
    • You can update or correct your account information at any time by logging into your account.
    • You can opt-out of receiving promotional emails by following the instructions provided in the emails.

    Changes to This Privacy Policy:
    We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our Site.

     

ACCEPTANCE OF GENERAL TERMS:

  • All purchase orders submitted by our distributors are accepted by Melin Tool in accordance with the terms stated above.  These terms supersede all conflicting terms.

BLANKET ORDER

BLANKET ORDER TERMS:

  • Blanket order requires approval by Melin's sales management.
  • Blanket order requires the following criteria be submitted at time of purchase
    • Total order quantity for blanket item
    • Scheduled release dates and quantities
    • Shipping instructions
    • Blanket contact name
  • Blanket order is subject to +/- 10% run quantities. If unable to accept these terms, approval is required prior to production.
  • Blanket order is subject to 12 month release terms, any remaining balance at 12 months will be released automatically.  All exceptions must be submitted prior to the start of production.
  • Blanket order require signed terms & condition form before production can begin

BLANKET RETURN TERMS:

  • No returns accepted greater then monthly average usage quantity
  • No returns accepted on special or customized blanket order

PRICE HOLD TERMS:

  • Blanket order pricing will be held for length of blanket
  • Blanket PO's submitted after a Melin price increase notification are subject to price review
  • Re-order on blanket order are subject to pricing review